As VP of Services, I lead the Travel implementation and services teams dedicated to ensuring our customers achieve success. With over 25 years in the travel industry, I’ve been part of its transformation—from manual reservations to fully automated, integrated solutions. My expertise lies in streamlining processes, optimizing technology, and driving seamless implementations. I am passionate about partnering with customers to deliver value, solve challenges, and enhance their experience. At this conference, I look forward to engaging with you, sharing insights, and discussing how we can continue to innovate together.